Refund/Exchange Policy

At Forever Young Collection, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer exchanges within 7 days of purchase, provided that the item is returned in its original condition, unworn, and with all tags attached.

Exchange Process:

  1. Contact Us: If you wish to exchange an item, please contact our customer service team within 7 days of receiving your order. You can reach us via email at ForeverYoungCollection24@gmail.com. Please include your order number and the reason for the exchange in your message.

  2. Return the Item: Once your exchange request is approved, securely package the item(s) you wish to exchange, ensuring that they are in their original condition and include all original tags. Please note that the customer is responsible for the return shipping costs.

  3. Send the Package: Ship the item(s) back to us using a trackable shipping method to ensure safe delivery. Our return address will be provided to you upon approval of your exchange request.

  4. Receive Your Exchange: Once we receive the returned item(s) and verify that they meet our exchange criteria, we will process your exchange and ship out the replacement item(s) as soon as possible. You will receive a confirmation email with the tracking information once your exchange has been processed.

Please note that we do not offer refunds for returned items. Exchanges are subject to product availability. If the requested replacement item is out of stock, we will contact you to discuss alternative options.

Damaged or Incorrect Items:

In the rare event that you receive a damaged or incorrect item, please contact us immediately upon receipt of your order. We will work with you to resolve the issue promptly and ensure that you receive the correct item or a replacement as soon as possible.

Thank you for shopping with Forever Young Collection. If you have any questions or concerns regarding our return policy, please don't hesitate to reach out to our customer service team for assistance.